BofA’s AI-powered assistant crosses 7 million users
One year after the launch of Bank of America’s AI-powered digital assistant Erica, customers are starting to get comfortable turning ...
Month: May 2019
How SAFE Credit Union is using location-based alerts to engage customers
SAFE Credit Union, through a partnership with NCR Digital Banking, is using geofencing technology as a trigger for push alerts ...
Silicon Valley’s Plaid heads to the U.K., undeterred by Brexit
Fintech startup Plaid Inc. is expanding its footprint into the U.K., a region it believes could eventually match the U.S. ...
Global Payments acquires TSYS for $21.5b
The consolidation wave among payments companies got a major boost today with Global Payments’ acquisition of Total Payments Systems (TSYS) ...
Experian CIO Libenson: API business a major driver for growth
In Barry Libenson’s four years as Global Chief Information Officer at Experian, the credit bureau has undertaken a modernization effort ...
Why community banks are partnering with fintech startups
As big banks try to win over customers with digital upgrades that resemble slick user interfaces from fintech startups, community ...
Inside Wells Fargo’s global payments strategy
Wells Fargo, through its partnership with cross-border B2B payments provider TransferMate, is showing its global payments ambitions. According to Judd ...
Adoption of digital banking jumps at RBC
The Royal Bank of Canada, Canada’s largest bank, is seeing results from its $3.2 billion investment in digital transformation. In ...
Last chance! Today is last day of BI’s Reader Survey
Attention readers! Today, May 24, is the final day to make your voice heard and help shape the content of ...
BofA’s Bessant: Need to guard against bias in AI banking tools
With the barrage of AI-based banking tools on the market, cultural- and gender-based algorithmic biases are top of mind for ...
