Digital banking often leads to branch visits, survey says | Bank Innovation | Bank Innovation

Digital banking often leads to branch visits, survey says

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Share As consumers increasingly expect to complete bank interactions online, a survey commissioned by Lightico indicates that creating end-to-end digital journeys continues to be a struggle for many banks. Lightico, a tech company that digitizes processes like signatures and document submission, found that bank customers are often required to go into a brick-and-mortar branch after …Read More

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