Weekly Wrap: Amazon CX inspires bankers, as digi-players target the underbanked

Welcome to the latest episode of our weekly wrap video series, for the week ending August 2, 2019. In this episode, Suman Bhattacharyya, deputy editor of Bank Innovation, and Jake Martin, associate editor, discuss the following developments: At the Customer Experience in Financial Services conference in Boston this week, bank executives on several panels spoke …Read More

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