Improving customer experience: The top objective for financial innovation
Enterprise-wide innovation is required to compete with the likes of Apple, PayPal, Quicken Loans, Monzo, and...
People: The one constant in an ever-evolving time of change
Today, there’s no question the financial services industry, along with the entire global economy, is being...
How to leverage conversational AI to better engage customers in today’s digital banking landscape
As you well know, even before the onset of the recent pandemic, the transition from “brick-and-mortar”...
Being built for change: A key challenge for every bank
There is an industry-wide trend that is not at all surprising; banks ditching legacy core vendors...
Protect yourself while processing PPP forgiveness applications
Banks have a vested interest in helping their borrowers complete the Payment Protection Program (“PPP”) forgiveness...
What banks need to know about the 4 types of marketing data
The financial services industry is in a state of flux dictated by growing competition, consumer demands...
The finance industry’s guide to marketing data
Financial companies face changing economic conditions, heightened consumer expectations, and growing competition among legacy institutions, digital-native...
How banks use the four types of consumer data to drive growth
[Excerpt from The Finance Industry’s Guide to Marketing Data] The financial services market is changing. A...
Data-centric strategies for the modern banker
Financial services companies are faced with changing consumer needs, uncertain economic conditions, and heightened demand for...
Security challenges keeping you up at night? WFH IT solutions here.
Q: What do you get when you combine a fully remote workforce with an all-digital customer...