How Does Ally Handle Trolls on Its Social Media Posts?
Ally Financial Inc. has a specific strategy for dealing with inappropriate comments on its social media channels — do nothing. This may seem unu...
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Ally Financial Is Leveraging Machine Learning to ‘Better Serve Customers,’ Exec Says
Blockchain, artificial intelligence, or machine learning may be future innovations for most financial institutions, but Ally Financial is already usin...
Looking at New Tech? Don’t Forget the Cost Analysis, Ally CIO Says
Banks have been fairly active in tapping into new technologies recently, either through partnerships or with internal innovation groups. But with the ...
Top 5 Robo Headlines of 2016
Partnerships, funding rounds, startups, acquisitions – robos have had a busy year. More and more companies jumped on the robo-advising bandwagon this ...
The Best Way to Attract Customers? Listen to Them, Ally Says [VIDEO]
Ally Financial is the latest to announce a re-organization of its brand, with the launch of its new “Do it Right” campaign, aimed at consolidating all...
Ally Launches Cashback Credit Card [VIDEO]
Ally Bank announced today that it offers a cashback rewards credit card to its customers, but Ally is not the card issuer. The issuer of the card is T...
Ally to Alert You of Potential ‘Splurges’
Ally Financial is betting that negative reinforcement can have a positive effect on your wallet. The bank launched a new app this week — still i...
Top Banking Video Ads of 2015 – Page 4
5. Bank of Scotland’s clever video looks at the millennial conundrum of getting out of the parents’ house, with a guest appearance and sag...
Hot Hashtags: Did Banks Leverage the July 4 Social Media Bonanza?
On July 4th, Twitter exploded with tweets celebrating the founding of the United States of America, and financial services joined the party. Companies...
Ally Leverages Analytics for Smarter Mobile Banking
Banks of the future will need to provide context around transactions and personalized guidance for customers’ financial lives. So runs the conve...