How Important Is Voice and Design Tech to Banking Customer Experience?
When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and design and digital user exp...
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What BNY Mellon Seeks in a Fintech Partner
BNY Mellon is on the hunt for fintech partnerships related to popular technologies like blockchain, data analytics, and AI, but also those related to ...
StoneCastle’s Joshua Siegel Talks Cambr, Which Lets Non-Banks Play Bank
Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and finte...
Notable VC Funding: U.K. Corporate Payments Startup Reels in $11.5 Million from U.S. Investors
Corporate payments startup AccessPay, based in Manchester, England, landed an investment of $11.5 million (£9 million) led by U.S. venture capital fir...
Most Bank Website Content is ‘Inaccessible’ to Average Americans, Study Finds
A new study by software provider VisibleThread found that 58% of nearly 5,000 pages of website content for 50 U.S. banks is “inaccessible” to the aver...
For Payments, Banks Should Use Technology as a ‘Bridge’ for Client Needs, BNY Mellon Says
EXCLUSIVE— Banks are juggling a lot of change when it comes to the world of payments, but in order to be successful, banks should avoid getting bogged...
Legacy is Not an Innovation Barrier — But Data Is, Microsoft Says
EXCLUSIVE- “Legacy” is a bit of dirty word when it comes to banking innovation, but some companies, like Microsoft, are set to challenge t...
Blockchain Won’t Kill the Banks (Banks Say)
Decentralizing banking processes won’t actually kill financial service companies — at least according to those financial service companies. In f...
BNY Mellon Outlines Innovation Agenda — Less Office Space, More Blockchain
BNY Mellon has made a lot of noise about blockchain technology in recent months and that continued in a discussion of the bank’s innovation agen...
IBM Offers Expanded Services and Security for Blockchain Developers
The financial industry has long discussed the benefits of adopting blockchain – or distributed ledgers – in its operations. Storing records in the clo...