US Bank’s White: Digital banking is now more than DIY
As digital banking goes mainstream, banks are recognizing that a mobile app that lets customers carry...
How BNY Mellon is using a design approach to reshape client experiences
Despite the hurdles involved in rethinking how a large, storied financial institution views customer experience, 235-year-old...
BNY Mellon to increase tech spend as cost savings materialize
Bank of New York Mellon expects to continue pouring money into technology in search of efficiencies...
BNY Mellon Hires for Blockchain as More Firms See It as a Priority
Bank of New York Mellon has named Subhankar Sinha as Head of Blockchain. A BNY Mellon...
BNY Mellon’s Recent Hires Tasked with Pursuing 3 Key Technology Areas
BNY Mellon’s three key financial technology executives added last month were given the directive to pursue...
How Important Is Voice and Design Tech to Banking Customer Experience?
When it comes to customer experience in banking, sights and sounds matter most. Natural-language-processing technology and...
What BNY Mellon Seeks in a Fintech Partner
BNY Mellon is on the hunt for fintech partnerships related to popular technologies like blockchain, data...
StoneCastle’s Joshua Siegel Talks Cambr, Which Lets Non-Banks Play Bank
Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings,...
Most Bank Website Content is ‘Inaccessible’ to Average Americans, Study Finds
A new study by software provider VisibleThread found that 58% of nearly 5,000 pages of website...